Refund Policy

Thank you for choosing Scout eCommerce for your business needs. Our Refund Policy outlines the terms and conditions under which refunds will be provided for our services.

1. Scope of Refund Policy

This policy applies to all services offered by Scout eCommerce, including but not limited to Company Formation, Tax Filing, Ecommerce Services (Amazon and TikTok), and any other products or services made available on our platform.

2. Refund Eligibility

2.1. Subscription Services

Refunds for subscription-based services will be considered within the first 7 days of subscription initiation, provided no significant service has been rendered during this period.

2.2. One-Time Services

For one-time services, clients may request a refund within 24 hours of the service initiation if the service has not been substantially completed.

3. Refund Process

3.1. Refund Request

To initiate a refund, clients must submit a written request to our support team at [email protected]. The request should include the reason for the refund and any supporting documentation.

3.2. Review Process

Upon receiving a refund request, our team will review the request and assess its eligibility based on the terms outlined in this policy.

3.3. Refund Approval

If the refund request is approved, the refund will be processed within 7 business days through the original payment method.

4. Non-Refundable Circumstances

4.1. Services Rendered

Refunds will not be provided for services already rendered or completed.

4.2. Non-Compliance

Refunds will not be granted if the client fails to comply with the terms and conditions stated in our agreements or violates any policies.

5. Contact Information

For any refund-related inquiries, please contact our support team at [email protected]. We are here to assist you and address any concerns you may have.

6. Policy Amendments

Scout eCommerce reserves the right to amend this Refund Policy at any time. Any changes will be effective immediately and will be communicated to clients through our website or other appropriate channels.

Thank you for your understanding and cooperation.

If you have any query, contact us, we would be more than happy to assist you.